Less guessing. Keep going.

Check file limits, credits, and storage in the app. Read the status message before retrying. Still stuck? Contact support.

Check the original page, then correct the value. For recurring issues, review your schema before the next batch.

Only ready results can be exported. Selected JSON exports include selected ready files; all-ready exports ignore view filters.

Features vary by account. Check your workspace or ask support what is enabled.

Yes. Verify important values and answers against the original document before using them.

Free use lasts 15 days from signup, subject to your credits and storage. Without a subscription, the workspace then becomes read-only for 30 days: you can view and download existing work. After that, viewing and downloads freeze until you subscribe. Billing and support remain available. Check the exact dates shown in your workspace.

Unused signup credits and the 200 MB signup allowance expire 30 days after signup unless you subscribe before that deadline. Subscribing in time preserves those benefits. Purchased top-up credits are separate and do not expire; a credit balance does not extend workspace access.

The app checks available credits and may reserve an estimate before processing. AI usage is metered using the selected model and the input, cached input, and output it processes. The reservation is reconciled with recorded usage. A long document or multi-step question can use more credits than a short one, so there is no guaranteed number of pages or answers per credit. Storage is tracked separately.

Use Trash to manage deleted items and restore supported items before permanent deletion. For account erasure, contact support. The service has a separate irreversible deletion operation requiring confirmation of the signed-in email. It removes account records and requests cleanup of stored files and the search index. Backup and provider retention require separate confirmation.